{"id":22,"date":"2026-02-14T20:13:49","date_gmt":"2026-02-14T20:13:49","guid":{"rendered":"https:\/\/darkblue-quail-215290.hostingersite.com\/?page_id=22"},"modified":"2026-03-17T03:26:14","modified_gmt":"2026-03-17T02:26:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/halleyball.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22\" class=\"elementor elementor-22\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-40bae61 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"40bae61\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-35c74af\" data-id=\"35c74af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e614a2 elementor-widget elementor-widget-heading\" data-id=\"8e614a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-851bd1d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"851bd1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHere\u2019s a quick guide to our store, ordering process, shipping, and support to make your experience smooth and easy.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d49ec09 elementor-widget-divider--separator-type-pattern elementor-widget-divider--bg-round elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d49ec09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 60 30&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Crect x=&#039;15&#039; y=&#039;0&#039; width=&#039;30&#039; height=&#039;30&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be99f86 elementor-widget elementor-widget-heading\" data-id=\"be99f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need More Help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc78933 elementor-mobile-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"fc78933\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/halleyball.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-213550e\" data-id=\"213550e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-270c2e5 elementor-widget elementor-widget-heading\" data-id=\"270c2e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Everything You Need to Know<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55df93e elementor-widget elementor-widget-n-accordion\" data-id=\"55df93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9000\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9000\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is HalleyBall safe for children? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9000\" class=\"elementor-element elementor-element-1b3716b e-con-full e-flex e-con e-child\" data-id=\"1b3716b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-908f2ca elementor-widget elementor-widget-wd_text_block\" data-id=\"908f2ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-path-to-node=\"5\">Safety is our top priority. <b data-path-to-node=\"5\" data-index-in-node=\"36\">WARNING: Strangulation hazard \u2013 Not suitable for children under 3 years due to the long tail.<\/b> For children up to 8 years old, HalleyBall must always be used under strict adult supervision. To ensure a safe experience, always play in large, open spaces away from roads, power lines, or bystanders.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9001\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9001\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you ship across the EU? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9001\" class=\"elementor-element elementor-element-efc1d34 e-con-full e-flex e-con e-child\" data-id=\"efc1d34\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97a2dbf elementor-widget elementor-widget-wd_text_block\" data-id=\"97a2dbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Yes, we ship to all member states of the European Union <b data-path-to-node=\"5\" data-index-in-node=\"64\">and Norway<\/b>! We dispatch all orders on the <b data-path-to-node=\"5\" data-index-in-node=\"106\">next business day<\/b>. Delivery times typically range from 3\u20137 business days. Regarding tracking, we follow the standard practices of the local shipping provider in your specific country. If the local carrier provides tracking for standard shipments, that information will be automatically sent to you via email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9002\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9002\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I change my order after placing it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9002\" class=\"elementor-element elementor-element-4a24c2c e-con-full e-flex e-con e-child\" data-id=\"4a24c2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82cdf11 elementor-widget elementor-widget-wd_text_block\" data-id=\"82cdf11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Because we aim to get your HalleyBall on its way as fast as possible, orders are processed almost immediately. Therefore, we are <b data-path-to-node=\"5\" data-index-in-node=\"137\">unable to make changes<\/b> once an order has been placed. Please double-check your shipping details and selected items before confirming your purchase!<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9003\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9003\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What payment methods do you accept? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9003\" class=\"elementor-element elementor-element-02de737 e-con-full e-flex e-con e-child\" data-id=\"02de737\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1be1587 elementor-widget elementor-widget-wd_text_block\" data-id=\"1be1587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Your security is our priority. We process all payments through <b data-path-to-node=\"5\" data-index-in-node=\"71\">Revolut Business<\/b>, which allows you to pay securely using <b data-path-to-node=\"5\" data-index-in-node=\"128\">Apple Pay, Google Pay<\/b>, and all major <b data-path-to-node=\"5\" data-index-in-node=\"165\">Credit or Debit Cards<\/b> (Visa, Mastercard). Choose the method that\u2019s fastest and most convenient for you at checkout.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9004\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9004\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will my HalleyBall arrive and can I track it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9004\" class=\"elementor-element elementor-element-aad866f e-con-full e-flex e-con e-child\" data-id=\"aad866f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2087b elementor-widget elementor-widget-wd_text_block\" data-id=\"2b2087b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>We move fast! Your order is dispatched the <b data-path-to-node=\"5\" data-index-in-node=\"51\">very next business day<\/b>. Delivery times across the EU and Norway typically range from <b data-path-to-node=\"5\" data-index-in-node=\"136\">3\u20137 business days<\/b>. Regarding tracking, we follow the standard practices of the local shipping provider in your specific country. If the local carrier provides tracking for standard shipments, we will automatically pass that information along to you via email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9005\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9005\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How far can a HalleyBall fly? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9005\" class=\"elementor-element elementor-element-4e161e7 e-con-full e-flex e-con e-child\" data-id=\"4e161e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44ce3cf elementor-widget elementor-widget-wd_text_block\" data-id=\"44ce3cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>In the right hands, a HalleyBall can soar over ~10- 30 meters! The aerodynamic tail stabilizes the flight, making it possible to achieve distances and precision that a regular ball simply can\u2019t match.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9006\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9006\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I play with it at the beach or in the rain? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9006\" class=\"elementor-element elementor-element-88c9762 e-con-full e-flex e-con e-child\" data-id=\"88c9762\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7922335 elementor-widget elementor-widget-wd_text_block\" data-id=\"7922335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Yes! HalleyBall is built for the elements. It loves the beach, the park, and even a bit of drizzle. Just make sure to dry the tail after a salty sea session or heavy rain to keep it in peak condition for years.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9007\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9007\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need a large space to play? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9007\" class=\"elementor-element elementor-element-67f94c8 e-con-full e-flex e-con e-child\" data-id=\"67f94c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2b3d5 elementor-widget elementor-widget-wd_text_block\" data-id=\"ce2b3d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Not at all! While HalleyBall loves the open air, it\u2019s also a perfect indoor companion. You can play in a space as small as 2 meters. It\u2019s an incredible tool for sharpening your reflexes and improving hand-eye coordination even in your living room. Just clear some space, be mindful of your surroundings, and start mastering the flight indoors! Just be careful and mindful of your surroundings try not to break anything!<span style=\"font-size: 10px;\"><\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9008\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9008\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you offer refunds or returns? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9008\" class=\"elementor-element elementor-element-7b209ce e-con-full e-flex e-con e-child\" data-id=\"7b209ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69c6a18 elementor-widget elementor-widget-wd_text_block\" data-id=\"69c6a18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Yes! We want you to love your HalleyBall experience, no strings attached! If you\u2019re not satisfied, you can return it within 14 days whether it\u2019s opened or unopened. Just ship it back to our address and include a note with your email address so we can identify your order. Contact us at <b data-path-to-node=\"5\" data-index-in-node=\"289\">info at halleyball dot com<\/b> for the return details!\u00a0 <b data-path-to-node=\"5\" data-index-in-node=\"275\">Please note that return shipping costs are covered by the customer.<\/b>\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9009\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9009\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you offer assistance at festivals or events? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"huge huge-arrow-up-02-round\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9009\" class=\"elementor-element elementor-element-8c9c57e e-con-full e-flex e-con e-child\" data-id=\"8c9c57e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5517320 elementor-widget elementor-widget-wd_text_block\" data-id=\"5517320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Absolutely! HalleyBall is the perfect addition to outdoor festivals, beach tournaments, team-building days, and community events. We love partnering with event organizers to get people moving. Whether you are looking for a special bulk order for your attendees or want to discuss a potential brand partnership, we\u2019d love to hear from you. Reach out to our team at <b data-path-to-node=\"4\" data-index-in-node=\"372\">info at halleyball dot com<\/b> with your event details!<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is HalleyBall safe for children?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Safety is our top priority. WARNING: Strangulation hazard \\u2013 Not suitable for children under 3 years due to the long tail. For children up to 8 years old, HalleyBall must always be used under strict adult supervision. To ensure a safe experience, always play in large, open spaces away from roads, power lines, or bystanders.\"}},{\"@type\":\"Question\",\"name\":\"Do you ship across the EU?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we ship to all member states of the European Union and Norway! We dispatch all orders on the next business day. Delivery times typically range from 3\\u20137 business days. Regarding tracking, we follow the standard practices of the local shipping provider in your specific country. If the local carrier provides tracking for standard shipments, that information will be automatically sent to you via email.\"}},{\"@type\":\"Question\",\"name\":\"Can I change my order after placing it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Because we aim to get your HalleyBall on its way as fast as possible, orders are processed almost immediately. Therefore, we are unable to make changes once an order has been placed. Please double-check your shipping details and selected items before confirming your purchase!\"}},{\"@type\":\"Question\",\"name\":\"What payment methods do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your security is our priority. We process all payments through Revolut Business, which allows you to pay securely using Apple Pay, Google Pay, and all major Credit or Debit Cards (Visa, Mastercard). Choose the method that\\u2019s fastest and most convenient for you at checkout.\"}},{\"@type\":\"Question\",\"name\":\"When will my HalleyBall arrive and can I track it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We move fast! Your order is dispatched the very next business day. Delivery times across the EU and Norway typically range from 3\\u20137 business days. Regarding tracking, we follow the standard practices of the local shipping provider in your specific country. If the local carrier provides tracking for standard shipments, we will automatically pass that information along to you via email.\"}},{\"@type\":\"Question\",\"name\":\"How far can a HalleyBall fly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the right hands, a HalleyBall can soar over ~10- 30 meters! The aerodynamic tail stabilizes the flight, making it possible to achieve distances and precision that a regular ball simply can\\u2019t match.\"}},{\"@type\":\"Question\",\"name\":\"Can I play with it at the beach or in the rain?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! HalleyBall is built for the elements. It loves the beach, the park, and even a bit of drizzle. Just make sure to dry the tail after a salty sea session or heavy rain to keep it in peak condition for years.\"}},{\"@type\":\"Question\",\"name\":\"Do I need a large space to play?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Not at all! While HalleyBall loves the open air, it\\u2019s also a perfect indoor companion. You can play in a space as small as 2 meters. It\\u2019s an incredible tool for sharpening your reflexes and improving hand-eye coordination even in your living room. Just clear some space, be mindful of your surroundings, and start mastering the flight indoors! Just be careful and mindful of your surroundings try not to break anything!\"}},{\"@type\":\"Question\",\"name\":\"Do you offer refunds or returns?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! We want you to love your HalleyBall experience, no strings attached! If you\\u2019re not satisfied, you can return it within 14 days whether it\\u2019s opened or unopened. Just ship it back to our address and include a note with your email address so we can identify your order. Contact us at info at halleyball dot com for the return details!\\u00a0 Please note that return shipping costs are covered by the customer.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Do you offer assistance at festivals or events?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely! HalleyBall is the perfect addition to outdoor festivals, beach tournaments, team-building days, and community events. We love partnering with event organizers to get people moving. Whether you are looking for a special bulk order for your attendees or want to discuss a potential brand partnership, we\\u2019d love to hear from you. Reach out to our team at info at halleyball dot com with your event details!\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Here\u2019s a quick guide to our store, ordering process, shipping, and support to make your experience smooth and easy.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":88,"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":1374,"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/pages\/22\/revisions\/1374"}],"wp:attachment":[{"href":"https:\/\/halleyball.com\/en\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}